Flutterby™! : Good Wireless Service??

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Good Wireless Service??

2000-12-11 20:00:55+00 by TC 2 comments

Ok I was so ready to flame PacBell Wireless about lousy customer service today. I needed to call them today to activate SMS on the phones because that was screwed up from our best buy purchasing adventure. I called and got a person within 9 minutes and she was friendly and activated the service and promised it would be working within 4 hours. 10 minutes later Dan and Dylan are playing joy buzzer the officemate with the SMS alert!!! hun... Why am I so amazed that I got good customer service???

[ related topics: Wireless ]

comments in ascending chronological order (reverse):

#Comment made: 2002-02-21 05:30:44+00 by: rellis@lawgic.com

Good thing you were nice to the PacBell Rep. I also have their service and noticed the following clause in their Terms and Conditions. "We may also suspend or terminate your Service without liability and without notice, if in our sole but reasonable judgment, you behave in an abusive, annoying, derogatory or similarly unreasonable manner to any of our representatives." This is the link:|marketId=SFR|navId=1,00.html Randy

#Comment made: 2002-02-21 05:30:44+00 by: Larry Burton

Finding any customer support people to hire must be really difficult these days.