Flutterby™! : An MS VP on value

(Slightly out-of-context) QOTD: Microsoft's corporate vice president for Microsoft’s U.S. Enterprise and Partner Group Ron Markezich:

Every dollar you spend on software from Microsoft, you spend $6 trying to get it to do anything.

Relatedly, next time I hear some relatively able computer person ask why some relatively simple operation using Windows or Apple (lookin' at you, JWZ) is so hard or keeps failing randomly, but then complain that Linux is too much work... well... there aren't enough body bags. But the amount of self-delusion over how much hassle people are putting into their existing systems, and how that comfortable familiarity is causing huge long-term costs vs just sucking it up and changing to the superior solution is pretty damned huge.