Customer Service as a Service
2015-10-06 19:27:03.668412+02 by Dan Lyke 0 comments
Hmmm... AirPaper's first service is cancelling your Comcast account for $5.
In the era where companies jack up your rates unless you call and threaten to complain, and where they make canceling a hard sell proposition, I think there's a lot of economic room for companies that'll manage this for you: Call up service providers yearly and threaten to quit unless they give you back your introductory rates (or manage potentially switching between providers to get best rates). Deal with cancellations.
Heck, I've got a Visa that we got for the intro points that I need to remember to cancel in the next two and a half months...
Hmmm... Customer Service as a Service. In fact, that's kinda what Sonic's various re-sold AT&T products are. Sonic has its own products too, but...