Flutterby™! : Qantas Flight 72

On the one hand this is an "Well, yeah, Boeing, but Airbus has problems too!" story, but it's a harrowing read and worth thinking about as we design systems: The untold story of QF72: What happens when 'psycho' automation leaves pilots powerless?

For the first time, the captain of the imperilled Qantas Flight 72 reveals his horrific experience of automation's dark side: when one computer "went psycho" and put more than 300 passengers at risk.