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Does apologizing work?

2019-07-11 18:59:35.881512+02 by Dan Lyke 0 comments

Does Apologizing Work? An Empirical Test of the Conventional Wisdom Richard Hanania, Columbia University - Arnold A. Saltzman Institute of War and Peace Studies, September 8 2015:

... Overall, the evidence suggests that when a prominent figure apologizes for a controversial statement, the public is either unaffected or becomes more likely to desire that the individual be punished.

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