Boeing's toxic culture
2020-01-16 00:55:01.123754+00 by Dan Lyke 0 comments
If you read through the memos released in the Boeing 737 Max case, you see things like people bemoaning the fucked up management that involve an extra $5,000 in flight change fees because the project managers are getting delivery dates wrong.
To some extent, pull quotes like "this airplane is designed by clowns, who in turn are supervised by monkeys" are part of the trash talking that go on in any dysfunctional work environment, but reading through the memos as a whole demonstrate a horribly broken management chain, in which people had lost sight of actual costs and actual goals.
Such that when Lion Air recognized the potential challenges that their pilots might face and asked for simulator procedures, a Boeing employee said "Now frigging Lion Air might need a sim to fly the MAX, and maybe because of their own stupidity. I’m scrambling trying to figure out how to unscrew this now!"
Lion Air initially wanted simulator training for 737 MAX pilots, documents show
For instance, to put that $5k in flight change fees that one employee was worried about in perspective, that's people talking about the waste of less than a ten thousandth of the benefits package that the Boeing CEO who created the environment with a cavalier view of safety.
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