lucid lies
2024-07-15 19:51:43.13975+02 by Dan Lyke 0 comments
Seirdy: MDN’s AI Help and lucid lies
If all web development questions were easy to answer by browsing MDN, this tool wouldn’t be necessary. Uncommon and specific questions are the hardest questions to answer without expert assistance. A tool designed to answer hard questions that is so likely to fail under these conditions is worse than no tool all.
I think this is related to the concerns people have with AI "help" agents: By the time the FAQ and the user-accessible tools have failed, inserting a chatbot into the process is a net negative that removes value from the interaction.