Flutterby™! : Salesforce walks back LLMness

Next unread comment / Catchup all unread comments User Account Info | Logout | XML/Pilot/etc versions | Long version (with comments) | Weblog archives | Site Map | | Browse Topics

Salesforce walks back LLMness

2025-12-23 22:30:29.420045+01 by Dan Lyke 0 comments

Whoopsie. If only someone had seen this coming... After laying off 4,000 employees and automating with AI agents, Salesforce executives admit: We were more confident about...

"All of us were more confident about large language models a year ago," Parulekar stated, revealing the company's strategic shift away from generative AI toward more predictable "deterministic" automation in its flagship product, Agentforce. This admission comes after Salesforce reportedly reduced its support staff from 9,000 to 5,000 employees—approximately 4,000 roles—through AI agent deployment, as CEO Marc Benioff disclosed in a podcast appearance.

[ related topics: Interactive Drama Current Events Work, productivity and environment Currency Artificial Intelligence ]

comments in ascending chronological order (reverse):

Add your own comment:




Format with:

(You should probably use "Text" mode: URLs will be mostly recognized and linked, _underscore quoted_ text is looked up in a glossary, _underscore quoted_ (http://xyz.pdq) becomes a link, without the link in the parenthesis it becomes a <cite> tag. All <cite>ed text will point to the Flutterby knowledge base. Two enters (ie: a blank line) gets you a new paragraph, special treatment for paragraphs that are manually indented or start with "#" (as in "#include" or "#!/usr/bin/perl"), "/* " or ">" (as in a quoted message) or look like lists, or within a paragraph you can use a number of HTML tags:

p, img, br, hr, a, sub, sup, tt, i, b, h1, h2, h3, h4, h5, h6, cite, em, strong, code, samp, kbd, pre, blockquote, address, ol, dl, ul, dt, dd, li, dir, menu, table, tr, td, th

Comment policy

We will not edit your comments. However, we may delete your comments, or cause them to be hidden behind another link, if we feel they detract from the conversation. Commercial plugs are fine, if they are relevant to the conversation, and if you don't try to pretend to be a consumer. Annoying endorsements will be deleted if you're lucky, if you're not a whole bunch of people smarter and more articulate than you will ridicule you, and we will leave such ridicule in place.

Flutterby™ is a trademark claimed by

Dan Lyke
for the web publications at www.flutterby.com and www.flutterby.net.