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Coding with customer support bots

2026-04-17 17:34:53.620124+02 by Dan Lyke 0 comments

Bwahahahaha: AI token freeloaders are coming for your customer support chatbot

“A normal customer service interaction of ‘Where’s my order? What are your hours?’ runs maybe 200 to 300 tokens. Someone asking the bot to reverse a linked list in Python is generating more than 2,000 tokens easy. That’s roughly a 10x cost multiplier per session,” says Nik Kale, member of the Coalition for Secure AI (CoSAI) and ACM’s AI Security (AISec) program committee.

Via.

[ related topics: Software Engineering Monty Python Artificial Intelligence Python ]

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