Tech Support
2012-07-26 02:16:04.907036+02 by Dan Lyke 0 comments
Robert Cringely asks (rhetorically): Are Indian high schoolers manning your IBM help desk?.
The answer, of course, is a semi-qualified "yes". The "aha" moment is when we realize that Indian high schoolers are, therefore, smarter and more technically savvy than U.S. IBM customers.