Flutterby™! :

So you've gotta wonder, was the question on the order of "The internet is down... no, just that one website... but I need it fixed now!"? Or perhaps "It's telling me there's an error... Exactly? Well, it says there's an error..."? I hope it wasn't like that, I hope it wasn't just stupidity, I'd hate to think the cops had no reason to shoot the techie who stabbed the woman who called the support line. In an episode that was probably straight out of the daily life of alt.tech-support.recovery:

Witnesses say the woman, who worked on the fifth floor, had called for tech support, which is on the second floor, because she was having computer problems.

Morec said that 41-year-old Patrick Michael McGowan responded, which was strange in itself because he specialized in telephones, not computers. Witnesses say he stepped out of the elevator on the fifth floor, went straight to the victim's cubicle and stabbed her twice without saying a word.